Complete tutorial for removing persistent malware with rescue tools

  • Persistent malware and ransomware require analysis outside of Windows using rescue tools and disks.
  • Microsoft offers free utilities (Defender, MSRT, Safety Scanner, Offline) that complement the main antivirus.
  • Well-designed and tested backups are the key to recovering without paying ransoms.

how to remove malware

If you've ever had the feeling that your computer is acting strangely, even though your antivirus says everything is fine, you might be dealing with persistent malware that attaches itself to the system even before Windows starts up. These types of threats don't just sneak in: they hide, reinstall themselves, and can even completely lock the system or encrypt your files and demand a ransom.

In these cases, a typical scan within Windows isn't enough. You need rescue tools that work outside the operating system —bootable environments from USB or CD that analyze the computer "from the outside," before the malware has even activated. In this guide, you'll see, step by step and in great detail, how these systems work, what free options are available (including those from Microsoft), and how to combine them with best practices and backups to protect your PC against persistent infections and ransomware attacks.

Why is persistent malware so difficult to remove?

The biggest problem with modern malware is that attackers anticipate traditional defenses . They exploit unpatched vulnerabilities, carelessness when clicking on links or attachments, and misconfigurations in Windows or on the home network. Many malware families are designed to run before the operating system starts or to embed themselves in highly sensitive areas of the disk.

Some variants install themselves in the boot sector or UEFI , or load very early in the Windows startup sequence. At that point, the resident antivirus is not yet active, so the malicious code can hide, lock files, or manipulate processes without being easily detected. Sometimes these techniques resemble those used by fileless malware , which leverages legitimate processes to persist.

Other threats blend in with seemingly legitimate system processes, injecting their code into trusted services or applications . From there, they can log keystrokes, steal passwords, spy on your activity, encrypt your data, or open backdoors for future intrusions. To learn how to identify malicious files and detect these deceptions, it's advisable to examine processes and binaries with appropriate forensic tools. All of this can be done without raising obvious suspicions beyond unusual performance, random crashes, or configurations that change on their own.

When you start noticing disappearing files, password changes, unexplained errors, or strange restarts , it's likely you're no longer dealing with a simple software glitch. In this scenario, recovery tools and analysis outside of Windows become essential to eliminate the problem at its source.

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What is a rescue tool or antivirus and what is it used for?

A rescue tool is essentially a mini operating system that can be booted from a USB drive, CD, or DVD and includes an antivirus engine and disinfection utilities. It's almost always a lightweight GNU/Linux distribution designed to scan and repair Windows systems without needing to boot into Windows itself.

The key is that, when booting from that external medium, the resident malware doesn't actually execute . The rescue environment has direct access to the disk, partitions, and, in many cases, the Windows registry, but the virus can't hide so easily or lock files because a different system is running.

Another very important advantage is that you don't have to have these tools permanently installed . You prepare them on a USB drive or CD, store them in a drawer, and only take them out when you need them. They don't consume system resources on a daily basis, which is a big plus for older computers or those with limited memory.

From these environments, you can update virus definitions, scan the boot sector, check internal and external disks , clean files, quarantine them, or delete them if they are seriously compromised. Some also include utilities for checking partitions, recovering certain data, or accessing the file system to create emergency backups.

It's crucial to combine the use of rescue tools with regular backups of your important data . Even if you manage to disinfect your computer, certain types of ransomware and wipers may have irreversibly damaged files. A good backup makes the difference between a major scare and a catastrophe.

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How to create and boot a rescue USB or CD

Virtually all major security manufacturers offer their rescue disk or USB drive in ISO format or with their own wizard . The procedure is usually very similar, regardless of the brand you choose: you download the image, burn it to a bootable drive, and configure your computer to boot from that device.

These days, the most practical option is to use a USB flash drive instead of a CD or DVD . It's faster, reusable, and almost any modern computer can boot from USB without problems. To prepare the media, you can use tools like Rufus, UNetbootin, or other utilities capable of burning ISO images in "Live" mode.

Once you've created the rescue USB drive, you'll need to enter your computer's BIOS or UEFI and set it as the first boot device, ahead of the hard drive. Many computers also include a quick boot menu (F8, F11, F12, Esc, depending on the manufacturer) that allows you to temporarily choose which device to boot from without changing the permanent boot configuration.

When you boot from the rescue media, you'll see the tool's interface, which is sometimes graphical and sometimes a simple text-based console . From there, you can update the malware definitions (if an internet connection is available), select the scan type (quick, full, or custom), and begin the deep system scan.

In most of these environments, you'll have access to all internal drives, external disks, partitions, and even the Windows registry . This "open access" to the system is what allows you to remove rootkits, bootkits, and other particularly resistant malware that a traditional antivirus can't touch while Windows is running.

Top antivirus programs and free rescue disks

The most well-known security vendors often offer free versions of their rescue disks or USB drives . Some tools have very polished interfaces, while others haven't changed much in years, but what really matters is that they continue to receive updated malware signatures.

Among the most interesting options to have on hand are:

  • ESET SysRescue LiveOne of the best-maintained rescue environments, compatible with both home computers and Windows servers. It can boot from CD, DVD, or USB and operates completely independently of the installed system. It allows for various types of scans (smart, on-demand, custom) and is highly effective against persistent threats.
  • AVG Rescue CDIt offers a very simple interface, basically text-based, but it fulfills its purpose perfectly: update signatures and remove complex infectionsIt has specific images for CD and USB drive, ideal for cleaning very compromised systems where even the graphical interface refuses to work.
  • Kaspersky Rescue DiskBased on Gentoo, it hasn't had major interface changes in a while, but it still relies on one of the most powerful detection engines on the marketYou download the ISO, burn it to a bootable medium, and you can run very deep scans of the entire system, including boot sectors.
  • Norton Bootable Recovery ToolIt includes its own wizard for preparing the rescue USB, so You don't need external utilities to create it. Upon startup, it presents a very simple graphical interface, focused on two clear functions: analyze and clean. Suitable for users who don't want to complicate things.
  • Panda SafeDisk: a very basic and somewhat outdated interface, but precisely for that reason it is extremely easy to useIt automatically downloads the latest definitions and, with a couple of clicks, scans the system for suspicious files to disinfect them.
  • Trend Micro Rescue DiskFrom their website, you can easily create the media by choosing between CD/DVD or USB. Their text-based interface is very minimalist, with few but very clear options for those who simply want to... Turn it on, analyze it, and you're done..
  • Avira Rescue SystemIt provides a downloadable ISO to prepare the bootable media. Its graphical interface is simple, with few extra features, but the detection and disinfection engineThis, combined with the ability to update signatures, makes it a very solid option.
  • Bitdefender Rescue CD / Rescue EnvironmentThe old Bitdefender Rescue CD was based on an Xubuntu-like distribution with several extra tools. Although that ISO is no longer updated as before, Bitdefender has now integrated a Rescue environment within your Windows product, specifically designed to address threats that cannot be eliminated with the system running.
  • F-Secure Rescue CDA veteran of the industry, based on Knoppix, with a very basic text-based interface. It hasn't received major updates, but it's still usable for targeted cleaning of severely damaged systemsIt basically just asks if you want to start the analysis and little else.
  • Avast RescueIt doesn't offer the ISO directly, but it allows you to create a rescue drive from within the Avast desktop installation, even the free version. Once you've created the USB drive, you can Uninstall your desktop antivirus if you don't need it. and continue to maintain the prepared rescue equipment.

Having at least one of these USB drives or CDs ready can save you hours of suffering when persistent malware prevents Windows from booting , blocks your antivirus, or reinfects everything within minutes of trying to clean it.

Bitdefender rescue environment for eliminating resilient threats

Bitdefender, in its solutions for Windows 10 and later versions, integrates a feature called Rescue Environment , designed to deal with threats that cannot be disinfected "on the fly." These include rootkits, malware that loads very early in the boot process, and infections that prevent removal from the operating system itself.

When Bitdefender detects a particularly stubborn malware that it can't clean while Windows is running, it suggests restarting in Rescue Environment . Upon accepting, the antivirus itself restarts the computer, loads a small, isolated system, and launches the scan without Windows or the malware starting up first.

The process is simple: after a normal scan detects a complex threat, a notification appears with the option to "Reboot into Rescue Environment ." The computer restarts, boots into Bitdefender's special system, and begins a thorough scan. Detected threats are automatically removed or quarantined, depending on the configuration.

If you prefer to run it yourself without waiting for a detection, you can access the Bitdefender interface by going to Protection > Antivirus > Scan tab and selecting the Rescue Environment option. The system will restart directly in that mode and begin the process without any further steps.

To exit the Rescue Environment, once the scan is complete, you'll see a close button that restarts your computer and returns Windows to its normal startup . If you stop the scan early, you can also close it and return to the operating system without any problems.

Free Microsoft tools to clean persistent malware

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If you use Windows, you have several free Microsoft utilities that serve as an additional layer of defense against complex infections , without needing to install anything extra . They aren't meant to replace your main antivirus software, but they are very useful when you suspect something has slipped through and might be interfering with your regular protection.

The idea is to download them from a clean computer , copy them to a USB drive, and run them on the suspected PC, preferably in Safe Mode with Networking to reduce malware activity. The three main tools you should know are:

  • Microsoft Safety ScannerA free, downloadable utility that allows you to perform on-demand scans to detect viruses, spyware, and other malware. It requires no installation; simply run it, choose the type of scan, and let it work alongside your existing antivirus software.
  • Malicious Software Removal Tool (MSRT)It focuses on a specific set of widespread malware families (Blaster, Sasser, Mydoom, and similar). It is updated monthly and scans the computer for these specific threats. removing them if they are found to be active.
  • Windows Defender OfflineThis is the bootable version of Microsoft Defender. It runs from removable media (USB or DVD) and is designed to detect and delete malware. malware that only activates at startup, including rootkits and some types of persistent ransomware.

A reasonable procedure when you suspect an infection is to boot into Safe Mode with Networking, first run Microsoft Safety Scanner , and if you still notice problems, then run MSRT. If that doesn't solve the problem, you'll need to use Windows Defender Offline to scan your computer before Windows loads.

How to use MSRT to detect hidden infections

The Microsoft Malicious Software Removal Tool (MSRT) has been integrated into Windows for years, but many users are unaware of its existence because it doesn't appear in the typical Start menu program list. However, it's very easy to run and, for certain types of malware, it can be a lifesaver.

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To use it, press Windows Key + R to open “Run” , type mrt and confirm. Windows will ask for permission for the tool to make changes to your computer; after accepting, the MSRT wizard will open with a brief explanation of its purpose.

On the next screen, you can choose the type of scan: quick, full, or custom . A quick scan checks the most common areas where threats hide; a full scan analyzes the entire system; and a custom scan lets you select specific folders or drives to scan.

The scan time can range from a few minutes to over an hour, depending on the mode selected and the size of your disks. When finished, MSRT will tell you if it has found any active malware . If nothing is found, simply close the program; if it detects something, it will offer to remove it from your system.

Keep in mind that MSRT does not replace a thorough scan with Microsoft Defender or a third-party antivirus , but as an additional and specific check against certain widespread malware families, it's worth having in reserve.

MSRT: what it is and how it differs from a classic antivirus

It's important to understand that MSRT is not a substitute for a daily-use antivirus program. Its function is strictly post-infection removal , while a comprehensive antivirus is designed to prevent malware from running in the first place.

MSRT differs from a traditional antivirus product in three key ways:

  • It only removes malware from already infected computers.An antivirus program attempts to block the execution of malicious code from the outset; MSRT comes into play when the system is already compromised.
  • It focuses on a small subset of widespread threatsIt does not cover the entire spectrum of existing malware, as a modern antivirus aims to do with its signature database and heuristic techniques.
  • It is designed to detect and remove active malware.That is, processes that are currently running. It doesn't necessarily remove inactive remnants or files that aren't being executed, whereas a full antivirus program can handle those.

Furthermore, MSRT focuses on viruses, worms, and Trojans, but it doesn't remove spyware . You also don't need to disable your antivirus to use it; in fact, they usually coexist without problems. In some cases, if your antivirus detects the same threat that MSRT is trying to remove, it might interfere, but in those situations, you can use your antivirus directly to complete the cleanup. If you receive an unclear alert, such as an IDP Generic alert , it's advisable to verify it before taking any drastic measures.

Windows Defender: Real-time defense and advanced scanning

Microsoft Defender Antivirus , the system's built-in security solution, is enabled by default in Windows 10 and Windows 11. For most home users, it offers very good real-time protection and a more than decent detection rate for both known malware and new variants.

Its features include antivirus and real-time threat protection, firewall and network protection, device security, cloud protection, and dedicated ransomware protection . You don't need to install anything extra: it's part of the operating system itself and is updated through Windows Update.

To access its settings, you can go to Settings > Update & Security > Windows Security , or type “Windows Security” in the Start menu search box. You’ll see an overview with different sections marked with colored icons that indicate their status (green: everything is fine, yellow: something to check, red: a serious problem that requires attention).

Within “Antivirus and threat protection” you have the options to manage real-time protection, activate or deactivate additional features and manually launch virus definition updates (although it usually does this automatically).

Scan and remove malware with Windows Defender

The quickest way to check if your computer has anything unusual is to run a Quick Scan from Windows Defender. This scan checks the most common locations where malware hides and usually doesn't take long, so it's a good first step when you suspect a problem.

If you want something more comprehensive, in “Exam Options” you can choose between:

  • Quick test: the default option, focused on the most critical areas of the system.
  • complete examCheck all running files and programs, as well as any additional drives. This can take a while, but it's the most reliable way to ensure no trace of malware remains.
  • Personalized exam: lets you select specific folders or drives.
  • Microsoft Defender Offline: Restarts the computer and analyzes the system in a safe environment before Windows fully loads, especially useful for persistent malware and rootkits.

When Defender detects a threat, it records it in the Protection History , where you can see if it has been quarantined, removed, or if there has been any problem that requires your intervention.

When faced with a suspicious file, you can usually choose between permanently deleting it, quarantining it, or allowing it on your device . You should only use the latter option if you are 100% certain it's a false positive, because otherwise, you would be knowingly allowing malware to enter your system.

When to resort to other security suites

For most home users, a properly configured Windows Defender, Microsoft's built-in tools (MSRT, Safety Scanner, Defender Offline), and a trusted USB recovery drive are usually sufficient. However, there are situations where investing in a paid security suite might be worthwhile.

Businesses and professionals who handle highly sensitive data or complex networks often require advanced features such as integrated VPNs, parental controls, specific protection for online banking, centralized management of multiple devices, more sophisticated anti-ransomware modules , and so on. In these environments, solutions like Bitdefender, Kaspersky, Norton, ESET, and Trend Micro offer valuable extras. Furthermore, there are apps available to enhance security and complement the functions of a security suite.

In independent tests, Microsoft Defender typically achieves around 99,5% detection of known malware , with slightly lower success against zero-day threats. The best paid solutions approach 100%, but the practical difference for the average user doesn't always justify the subscription; what truly matters are the added features, centralized management, and expert support.

However, it doesn't make sense to have two antivirus programs running in real time simultaneously . As soon as you install a third-party antivirus, Windows disables Defender's primary protection to avoid conflicts, although some components of the security system continue to run in the background.

Active threat monitoring: beyond antivirus

Installing antivirus software and forgetting about it is not a reliable strategy. The other key aspect of security is the active and regular monitoring of your devices' health . This includes periodically running full scans, ensuring that the operating system and applications are up to date, and verifying that there are no outdated programs with known vulnerabilities.

It's also very important to maintain strong passwords that aren't reused across services and to check if any of them have appeared in public data breaches. It's also a good idea to keep an eye on the devices connected to your local network: routers, IP cameras, printers, NAS drives, televisions, and IoT devices, which, if poorly protected, greatly increase the attack surface.

Basic best practices include keeping everything patched, checking your router and Wi-Fi settings (changing the default password, enabling WPA2/WPA3, disabling WPS), using only official software or software from trusted sources, and being wary of any email, SMS, or message that urgently requests sensitive information or contains threats. Remember that proper PC maintenance is key to reducing risks.

Main types of malware that these tools face

The current threat landscape is very broad, but many of the offline rescue environments and tools we've seen focus specifically on the most dangerous and damaging malware families.

One of the biggest threats is ransomware , which encrypts your files or even your entire system and demands payment to restore access. Some variants also threaten to publish or sell your information if you don't pay. Even if you pay, there's no guarantee you'll recover anything, so regular backups remain your best defense.

Another very common infection method is drive-by malware , where attackers set up malicious websites or inject code into legitimate sites so that simply visiting them or clicking on a link downloads and executes malicious software without you realizing it. From there, they can introduce viruses, spyware, Trojans, or even new ransomware payloads.

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There are also wiper -type threats , designed not to demand a ransom, but to completely erase the contents of disks and memory sticks. If a USB drive or external hard drive becomes infected with a wiper and you connect it to your main computer, you can lose all your data with no possibility of recovery.

Cases like Ramnit demonstrate how quickly well-designed malware can infect executables, HTML files, and USB drives, opening backdoors and wreaking havoc on a system if not stopped promptly. This is where both vendor-specific tools and offline scans come into play to curb its spread.

And don't forget rogueware , fake antivirus programs, or "magic cleaners" that send out alarming alerts to convince you that you need to download a supposed miracle program. In reality, all you'll achieve by following their instructions is installing actual malware on your PC. Be very wary of suspicious banners, aggressive pop-ups, and downloads that don't come from the manufacturer's official website; to better understand similar threats, see what FileRepMalware is.

Malware-as-a-Service and the professionalization of cybercrime

In recent years, the Malware-as-a-Service (MaaS) phenomenon has grown . This refers to platforms where anyone can rent or buy malware, phishing kits, ransomware, or DDoS attack services as if they were legitimate SaaS subscriptions.

These platforms offer user-friendly control panels, step-by-step documentation, technical support, and continuous product updates. In practice, cybercrime has become industrialized, significantly lowering the barrier to entry for criminals with limited technical skills but a desire to make money.

With MaaS in operation, attackers are competing to develop more effective malware that is harder to detect and easier to deploy . This partly explains the steady increase in new variants and targeted campaigns. For the average user, the best defense remains prevention: don't share banking information lightly, be wary of urgent or too-good-to-be-true emails, and don't open attachments or click on suspicious links. If you want to learn how to detect malicious emails, check out guides on phishing detection.

Many phishing campaigns can be detected with a simple glance at the email subject line: if it pressures you, threatens to block something important, or promises disproportionate rewards , it is most likely a scam.

Ransomware: how to detect it and what to do if you are already infected

Ransomware has evolved into one of the most frequent and disruptive cybercrimes for individuals and businesses. In addition to encrypting data, many modern variants threaten to leak or auction it off if payment isn't made, adding a very serious legal and reputational dimension.

Some typical signs that you may be facing a ransomware attack are:

  • Antivirus alerts indicating ransomware detection or suspicious behavior.
  • Strange changes in file extensionsFor example, photos that stop being .jpg and start having unknown extension names.
  • Mass renaming of files or the appearance of names you don't recognize.
  • Unusual increase in CPU and disk activity, with the team working at full capacity for no apparent reason.
  • Suspicious network traffic towards unknown addresses, which could correspond to communication with the attackers' servers.
  • Encrypted files that stop opening without explanation.

The final confirmation usually comes when a window pops up demanding a ransom payment , often accompanied by instructions to pay in cryptocurrency. At that point, the priority is to act quickly to minimize the damage.

Ransomware is generally divided into two main types: those that lock the screen (preventing system use) and those that encrypt specific files. In both cases, you basically have three options: pay the ransom and hope they follow through (not recommended), try to remove the malware with available tools, or restore the system from scratch and recover the data from backups.

Steps to remove file-encrypting ransomware

If you have suffered a ransomware attack that encrypts files, the basic steps to try to contain it and recover the situation are:

First, you must completely isolate the computer from the network . Disconnect the network cable, disable Wi-Fi, unplug external drives, and close any cloud connections. The goal is to prevent the ransomware from spreading further across your local network or encrypting accessible backups.

Next, use your security software or a ransomware tool to perform a thorough system scan. The goal is to identify the type of ransomware and remove the active malware. You can let your antivirus software clean automatically, or, if you have advanced technical skills, you can perform a manual cleanup, although the latter is not recommended for most users.

Once the infection is under control, it's time to try to decrypt the affected files . Some security vendors, including Kaspersky, maintain a catalog of decryption tools for different variants. There's also the collaborative project No More Ransom , where you can upload samples to try to identify the ransomware family and see if a decryptor is available.

If no decryption tools exist for your situation, you'll have to rely on your backups . If they're on a disconnected external drive or in a secure cloud, you'll be able to restore the healthy files. It's crucial to ensure the system is clean beforehand to avoid restoring data to a still-infected machine.

In the case of ransomware that locks the screen without encrypting files , you can try booting into Safe Mode and using your antivirus or disinfection tools to remove the blocker. Sometimes simply booting into Safe Mode is enough to prevent the malware from loading and allow you to operate your computer.

To pay or not to pay the ransom?

Cybersecurity agencies and most experts agree that paying the ransom is not a good idea . There's no guarantee you'll receive a working decryption tool, and you'd also be directly funding criminal activity, contributing to the continued growth of the ransomware business.

In some cases, if you plan to pay, you shouldn't remove the ransomware before entering the supposed decryption code , as some variants rely on the malware itself to apply the key correctly. But even if everything goes "well" and you recover your data, you should disinfect your computer as soon as possible to prevent future reinfections.

From a business perspective, the decision is complex: entering into negotiations, weighing downtime, the cost of the shutdown, and the potential legal and reputational impact is something that must be done with a defined incident response plan and, if possible, with the support of cybersecurity and digital forensics experts.

Specialized tools to detect and remove ransomware

In addition to classic antivirus programs, there are solutions specifically designed to detect, block, and mitigate ransomware attacks , many of them intended for businesses and professional environments.

Some of the best-known ones include:

  • Bitdefender, Malwarebytes, Emsisoft Anti-MalwareAdvanced security solutions with dedicated anti-ransomware modules, combining traditional signatures with behavioral analysis techniques.
  • Acronis Cyber ​​Protect CloudA platform that integrates backup, antimalware, antivirus, and next-generation endpoint protection, relying on Artificial Intelligence to detect attack patterns.
  • ESET Endpoint Security: geared towards businesses, it protects computers against malware, ransomware and other threats, with centralized management options.
  • Kaspersky Anti-Ransomware: a free solution for large organizations that adds a specific layer of defense against ransomware, especially useful in environments with many computers.
  • Trend Micro RansomBusterIt combines several layers of protection capable of reacting as soon as they detect typical mass encryption behaviors.
  • RansomStrikeA platform focused on real-time detection and protection, using advanced AI and deep learning models to identify suspicious encryption patterns.
  • Ransomware Defender: a proactive, fully automated solution designed to coexist with other antivirus and antimalware programs, adding an additional barrier against encryption attacks.

Data recovery and backup strategies

When we talk about ransomware, the key question is how to recover data without paying a ransom . And this is where backups play an absolutely critical role. A good backup strategy doesn't prevent the attack, but it can make the difference between halting operations for days or getting back to normal relatively quickly.

A recommended practice is the 3-2-1-1 rule : at least three copies of your data, stored on two different types of media, one off-site and an immutable copy that cannot be easily modified or encrypted. This may involve using cloud storage with immutable versions, tapes, or specially protected repositories.

In professional environments, it's common to combine mirror servers, pre-configured virtual machines, flash memory repositories, and frequent snapshots . This allows a functional version of the infrastructure to be running in parallel while the security team handles forensic analysis and cleanup.

Another key aspect is ensuring that backups are malware-free . Some solutions incorporate "Secure Restore" features that analyze backups before returning them to production, to avoid reintroducing threats into a freshly cleaned environment.

Finally, it's advisable to periodically test that the restore processes work, both on physical servers and virtual machines. There's no point in storing gigabytes and gigabytes of backups if, when needed, they can't be recovered or it takes forever to get back online.

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With all of the above in mind, it's safe to say that the best defense against persistent malware and ransomware involves combining three key elements: robust offline analysis and recovery tools, well-configured daily security, and a solid backup strategy . Add to that common sense while browsing, critically reviewing emails, and keeping your systems up to date, and you'll significantly reduce the chances of being caught in a serious attack, or at least be better positioned to recover with less damage when one does occur. Share this security guide so more users are aware of the issue and know what to do in these situations.


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