clicks It made its appearance in 2016 as the first e-commerce for the sale of second-hand cars in Spain. From then until today, many users have used this platform to buy or sell used vehicles. In this post we gather everything you need to know about Clicars: user opinions, advantages offered by its services and much more.
The first thing to say about Clicars is on the list of the 500 companies with the highest turnover in our country, with more than 500 employees and thousands of cars for sale. For many, a reference in the sector.
How it works
Based on their international experience, the founders of Clicars conceived a project designed exclusively for the Spanish market: create a channel for buying second-hand cars that was simple and transparent. And 100% online.
The idea is to offer a completely digital experience*, a way to search, choose and buy the car we want from the comfort of our sofa at home, to receive it in less than 48 hours at our own home. Easier impossible.
For the most suspicious, Clicars also offers a 15-day or 1.000-kilometre money-back guarantee. Something like this is impossible to find on other vehicle buying and selling platforms. The cars for sale are used, but the company puts them through an exhaustive over 250-point check to maintain the highest quality standards and give buyers a high degree of confidence. It is the "good hand" guarantee, as it has been baptized from the company.
(*) Although it also offers the option of selling in person from its point of sale located in Madrid, with more than 1.600 cars available.
Buy a car
On the Clicars website we can search for the second-hand car we want using numerous filters: brand, model, year of manufacture, mileage, engine type, manual/automatic transmission and, of course, price. All the results are accompanied by many details and images so that our choice is the right one.
Once the car has been chosen, the price is displayed, depending on whether it is paid in cash or if it is to be financed. Noteworthy is the practical financing simulator integrated into the Clicars website. This allows us to establish the amount to be financed and the term, in addition to informing us about all the documentation required for the operation. Really useful and very simple.
The next step is to request more information or book the car. To do this, it will be necessary to pay a small amount that will be lost if, after five days, we do not complete the purchase.
If we finally decide to buy, we will receive the vehicle at our own address or at the indicated address within 24 hours (in the peninsula).
sell a car
These are the steps to follow to sell a car on Clicars:
- The first step is the appraisal, which is done online through this link. In the form that must be filled out, a series of data such as brand, model, license plate, kilometers and state must be entered. The result of the appraisal is automatic and the Clicars offer is valid for 7 days.
- If we agree with the appraisal price, the next thing to do is schedule an appointment to certify the vehicle and deliver it to Clicars for later sale.
- On sale process We will be permanently in communication with the agents in charge of resolving doubts and closing the sale.
- To conclude the sale, the seller is requested provide certain original documents: Driving license, technical sheet, current ITV and others that may be necessary.
- Once Clicars decides to buy our car, it will take care of the paperwork for the change of ownership and will pay the agreed price for wire transfer in the next 24 hours.
Favorable opinions
Before the question that is planned in the title of the post: Clicars opinions. Is it safe to buy a car? It is always interesting to take a look at certain internet sites (Trustpilot, consumer library, etc) to learn valuable opinions from other consumers about a company or a service. Of course, we are also interested in Clicars opinions.
In this way we realize that the majority of users who have sold or bought a car through Clicars agree in valuing some aspects such as the transparency and honesty of this website, as well as its excellent customer service. Other positive reviews refer to the very thorough and professional appraisal process.
As of June 2022, 63% of Trustpilot users who have reviewed Clicars rate their experience with this company as "excellent".
Negative experiences
But not everyone thinks the same and, although these are much less numerous, we also find negative opinions about Clicars. There are those who do not cut a hair and directly dare to cross out this web of "fraudsters". The truth is that such a statement is most likely more attributable to a bad personal experience than to objective reality. Even so, they are opinions to take into account.
Some of the most common complaints from those who have not felt comfortable with their Clicars experience revolve around the financing conditions and After-sales service. On Trustpilot, 21% of users (a not insignificant percentage) have rated their experience on Clicars as "very bad".
Conclusion
Answering the question that heads the post, evaluating everything that this company offers and reading the user evaluations, we must conclude that buying a car at Clicars is totally safe. The idea is good and there is no deception or bad faith. Obviously, there are always aspects that can be improved and purchases that do not turn out as we had hoped.
Selling or buying a car is not an operation that we carry out very often and that also represents a significant outlay of money, which is why the service that Clicars offers us is remarkable: a very comfortable and simple way of doing it (practically everything is managed online) , as well as sufficient guarantees and recognition so that we can be calm.