Internet Explorer is a browser that has a very small presence in the market. While it is still used on older computers, many people continue to use it for browsing. However, this can cause problems, as it's not uncommon to encounter the message that Internet Explorer cannot display the webpage.
This is an annoying problem that prevents a good browsing experience. Many users don't know what to do when this message appears on their screen. That's why we're explaining it in more detail below. We'll leave you with some solutions to try when you see the message that Internet Explorer can't display the webpage.
The cause of this message can vary; there are several reasons why it might appear on your PC screen at that moment. The good news is that we have several solutions we can try. This will allow us to get the website to display normally again in your browser. However, keep in mind that this is a somewhat older browser, so it won't always work perfectly.
On the other hand, it's important to keep in mind that the browser will soon reach its end of life . The Internet Explorer 11 desktop application will be retired and will no longer be supported on June 15, 2022, as confirmed by Microsoft itself. Therefore, this browser will soon no longer be convenient to use, and we will likely encounter many compatibility issues when using it.
Internet connection
One of the first things to check is whether your internet connection is the reason you can't access the website. It's possible your connection has failed. If this happens, you won't be able to access the webpage, and your browser might initially display a message saying there's no internet connection at that moment. This can happen in many cases.
We can try to open another web page or use another browser or app that needs an Internet connection at that moment. Because if these other options do not work either, then we can determine that it is our Internet connection that is the problem, the reason why this web page does not load or is not displayed. What can we do if the connection is currently failing?
- Restart the modem: The best we can do at that moment is to turn off the modem at home, wait a few seconds and after a while we can turn it on again. Many times restarting the WiFi connection at home helps to solve these types of problems.
- Connect and disconnect the network on the PC: It can also happen that it is a temporary failure in the PC. Therefore, disconnect your PC from that network and after a few seconds, connect it again. This can also help in these cases.
page error
Another reason you might see the message that Internet Explorer can't display the webpage could be a problem with the website itself . There might be an issue with the website or its servers, preventing you from accessing it. It's not uncommon for website servers to go down or experience problems at any given time. If this happens, you won't be able to access the site. So, in this case, it's not something you can control.
Therefore, we can try opening this webpage in another browser or device . This way, we can see if it works correctly or not. If it's still impossible to access this website on other devices or browsers, then we can determine that it's a problem with the website itself. In that case, there's nothing we can do; the website owners need to fix the issue so that users can access it again.
Clear browsing history
One common recommendation for these types of problems in Internet Explorer is to clear your browsing history . In many cases, the issue involves cache, cookies, or other data stored by a website within the browser itself. Deleting this information may allow you to access the website again, preventing the message from appearing. This often works, so it's worth trying. To do this, follow these steps:
- Open Internet Explorer on your computer.
- Press Alt to show the menu bar.
- In the Tools menu, click the option Internet options (Options for Internet).
- In the Browsing history, click the delete option.
- Select all the boxes that you want to check in this case and then click on the Delete option.
- Quit the browser and restart Internet Explorer.
- Try to enter that website again.
If the problem was those cookies or data accumulated in Internet Explorer, then we can enter the web again. This is a solution that works well in this type of situation, so it may be worth trying. In addition, it is something that we can do regardless of the version of the browser that we have on the computer. So all users will be able to do this in their case.
Check proxy and DNS settings
Proxy settings are used to tell Internet Explorer the network address of an intermediary server, which is used between the browser and the Internet. By default, Internet Explorer automatically detects proxy settings. Although it may be the case that this configuration has been changed and then these connection problems arise on our computer. This could be the reason why we do not have access to said website.
In this regard, we must verify that Internet Explorer automatically detects the proxy settings . If it does, everything is working correctly. However, if it doesn't detect them automatically, then we have a problem with the browser. The steps to follow in this case are:
- In the search box on your PC's taskbar, type "Internet Options"
- Select the option with that name, which belongs to the control panel of the computer.
- Go to the Connections tab.
- Tap LAN Settings.
- Go to the Automatically detect settings option.
- Check that there is a click next to this option.
- If there isn't, check this option to have that click.
- Click OK and exit this section.
Reset Internet Explorer Settings
The problem may originate from your browser settings. If these settings have been changed, it could affect how the browser functions on your PC, which could be why you can't access the website. Therefore, you can try resetting Internet Explorer to its default settings and hope this resolves the issue. The steps to do this are:
- Open Internet Explorer on your computer.
- Click on the Tools menu in the browser.
- Look for the Internet Options option in that menu.
- Click on the Advanced Options tab.
- Click on the Reset option.
- In the box that leaves Internet Explorer Default Settings, click Reset.
- Confirm this action again.
- In the next box, click on the Close option.
- Restart Internet Explorer on your computer.
In many cases this will work. Once you have restarted the browser, try accessing this web page again. Most likely, that Internet Explorer cannot display the web page will stop appearing and you will be able to access said web page normally. So the problem has been solved in this way and it was a problem in the current configuration of the browser itself.
Antivirus
One final check in this regard is the antivirus software on your computer. It might be interfering with Internet Explorer's operation, which could mean blocking access to some websites or causing the browser to malfunction in general. You can check this by going to the "Hide all Microsoft services" section in your system settings. Disable all Microsoft services there, and then restart your computer and the browser.
You must prevent other programs from accessing or interfering with the operation of Internet Explorer. This could be the reason why we do not have access to a website at that time. It can happen if we have recently changed the configuration or if we have installed a new antivirus.